WORSE CUSTOMER SERVICE

Worse Customer service received from Makro returns.

Firstly i would like to say that the people dealing with customer returns should really be trained on basic manners.

i was at the Montague gardens Makro yesterday at about 12:21 am to return a damaged item. there was a guy and a lady behind the till. the guy was helping a customer and the lady was just sitting on her cellphone and chatting i presume. i was standing in the line the guy was aware of me standing there. no one greets or assist you . the lady on the phone was whole time on the phone not interested in her surrounding.

the guy finished his customer but also no hello or be with you now sir nothing no basic customer service. eventually probably 3 mins later he tells his colleague on the phone to assist . the lady doesn't greet clearly very irritable to be inconvenienced to help me. this is plain bad customer service i hope i don't return to such terrible customer services.

very very disappointing. Cashier number 306.