Withholding product information and misleading advertising, poor customer service.

According to the consumer protection law any entiprise that withholdes information or post misleading information shouldn't even be operating. I ordered an air fryer which they advertised under production description as white, I received a black one, when I sent it back to be changed to a white one they said they are don't do swap outs. Now my thing is why advertise something and even add under product specification that the product is white when you clearly know it isn't, the consumer's right to exercise is null and void as they implies that they can't swap the product when it was sent back in its original form the next day after receiving. Not only that I had to keep calling to follow up for 3 full weeks after the product was returned to find out what's happening only to be told that it's still under assessment. Yesterday the 19th of August 2025 I got an email saying my refund was approved and will be processed in 7 to 14 business days, which means a whole month and weeks of fighting. Makro online should be closed because it fails to follow simple rules and regulations that are put in place.