rC
rosa C

1 reviews | Active since Mar 2015

30 Mar 2015, 18:13

Will never use you again

On the 26 of March i proceeded to order a fitbit for my husbands birthday (31.03) on Makro's online shop i chose to collect as i thought this option would be quicker after not hearing anything from Makro i proceeded to call them on the 30.03 just to find out the store did not have stock and nobody had bothered to call me saying that there would be a delay in getting my item ordered. Then i was told they could get the item to me by wednesday which is too late already by courier but i will have to pay for the additional courier cost for something that is not my fault...... then they proceeded to say they can not do anything for me... Makro i am digusted with your sevice i will never be using your services again. Thank you for ruining my husbands birthday as now i am stuck without a gift.....

0
Replies (1)
Makro
Makro's reply31 Mar 2015, 11:35
Official
Hello Rosa1@,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare