PT
Pearl T
1 reviews | Active since Oct 2009
15 Nov 2024, 09:02
Will NEVER shop at Makro again
Day 4 of trying to cancel my order and get a refund. Call centre agents are not helpful, online chat agents are not helpful, managers do not call back. Send an email and you get the same response :your matter has been escalated"
How long does it take to cancel an order you messed up and refund me my money.
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Replies (1)PT
Pearl T's updateReviewer Update
18 Nov 2024, 02:50Seeing is believing....it took your manager 5 business days to call me back and his lame excuse was he had a "busy week", really poor customer service makro so I am not holding my breath for the refund to be "approved".
PT
Pearl T's update18 Nov 2024, 02:50
Reviewer Update
Seeing is believing....it took your manager 5 business days to call me back and his lame excuse was he had a "busy week", really poor customer service makro so I am not holding my breath for the refund to be "approved".