1 reviews | Active since Oct 2011
Will never buy from Makro again
I bought and paid for a Logitech Z-906 Speaker system. Next morning, my order was cancelled as the advertised price was an "obvious error". No where on Makro's site did it give an indication of the original price or even the percentage discount. If there were - then yes I would agree that it would be an obvious error. I do not even know what the price is normally. I was browsing makro's website, saw the offer, ordered and paid. So there is really nothing obvious about the error. I am not a walking talking catalogue of prices and as such am not expected to know what the original price is etc. After numerous emails, got a call from one of the Makro reps (he was awesome). He mentioned they had to cancel 100+ orders due to the error and that they cannot honour the orders as they would make a loss. Well Makro, you will be making a loss - I will never be purchasing anything from you again. I am sure many of the other people caught out with this error will also not be shopping with you anymore. It was my first time purchasing from your online store, and most definitely the last. Thanks Makro - it's been a blast.
Good day,
I understand that the store has been in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Good day,
I understand that the store has been in-contact with you and the issue is now resolved.
Regards
Mbali Makhanya
