Will be reporting to the consumer commission!!!

I have still not received a refund for my return. It's been 2 months now. I will be reporting this to the consumer commission tomorrow morning. I have already contacted the legal department, and have not received any feedback.

Makro sold me just a shell of a laptop. It had the processor, hard drive and ram. Nothing else. No speakers, the audio jack would not pick up, the camera would not pick up. It said no hardware installed. I contacted Microsoft after the updates would not install correctly. Then I contacted HP to help with the machine. Both companies advised me to log a return. That was the day that I received the laptop. I logged the return the same day.

It's 2 months now and I have not received the refund. This goes against my rights as a consumer and human being!

This has been the worst online shopping experience I have ever had!!! Makro is the worst!!!!