1 reviews | Active since Jan 2012
Where is my Vodka???
<p>I placed an order on Sunday 31st of July for two bottles of Vodka. (order number MAK398681) on the Makro online portal.</p> <p>On the 1st of August while in was in a meeting our receptionist signed for the order.</p> <p>When I picked up my parcel from her I realised that only one bottle had been delivered.</p> <p>I spoke to a lady named Judy at around 12 who said Dawn Wing couriers would return in the afternoon to bring my other parcel. They did not deliver.</p> <p>I then called again on the 2nd and was advised that my 2nd bottle was damaged and they would arrange another delivery date.</p> <p>IM STILL WAITING! The Germinston store is less than 3km from my office. Deliverign vodka cnt be take this long. The amount of time ive spent chasing this order is ridiculous and defeats the whole pint of what is meant to be an easy online process. </p>
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
