MB
Marina B

1 reviews | Active since Sept 2016

10 Dec 2024, 09:31

WHERE IS MY ORDER?

When can I expect my order to be delivered????

MAK***

this delay - unexplained and with no indication when it will be delivered is unacceptable.

DREADFUL SERVICE!

0
Replies (6)
MB
Marina B's update11 Dec 2024, 12:50
Reviewer Update
WHERE IS MY ORDER?????

THIS IS URGENT.

PLEASE RESPOND!

THEFT!

*****!

Dear MARINA,We’re aware that you haven’t heard from us in a while. We are working hard to get your order to you as soon as possible.We’ll notify you as soon as your order is on its way.
We apologise for the delay and thank you for your patience.Order Number: MAK***
MB
Marina B's update12 Dec 2024, 11:57
Reviewer Update
WHERE IS MY ORDER????????????????????????
MB
Marina B's update12 Dec 2024, 11:57
Reviewer Update
PLEASE RESPOND!!!!!!!!!
MB
Marina B's update18 Dec 2024, 15:42
Reviewer Update
I just spoke to a very sweet lady who called. I owe her an apology for shouting at her... but after 17 emails and NO RESPONSE from Makro - i am beyond desperate! Makro - you are a ******** organization that leaches off the monies paid by customers and then cancelling their orders... this is theft and *****.

WHEN DO I GET MY REFUNDS! ????????????????????????????????????????????????
MB
Marina B's update24 Dec 2024, 05:35
Reviewer Update
NO REFUNDS received yet.
How shameful to do this to a customer at Christmas. We were counting on getting that money back before Christmas.
May you feel what you've put my family through.
MB
Marina B's update24 Dec 2024, 10:59
Reviewer Update
Your emails informing me of the cancellation of my items say 2 - 10 working days for my refunds to reflect. now i get an email saying a refund has been processed on the 13th and it'll take another 7 - 14 days before it reflects.

SO WHICH IS IT?

go back on the records i've sent you. i am waiting for refunds for items cancelled as far back as the 6th December!!!

I HAVE RECEIVE NONE OF MY REFUNDS!!

IT'S ALMOST r700 all in all.

that is a LOT OF MONEY!

is this how you treat your customers over Christmas? A family festivity now ruined through your incompetence and greed.

May you feel TENFOLD what you've done to my family!!!