SP
Sana P
1 reviews | Active since Jul 2011
20 Dec 2019, 13:38
Where is my order??
You people don't wven deserve a 1 star. You deserve negative 10 stars. I ordered a dryer on the 08 December 2019 and I am still waiting for delivery!!!!! There is no feedback. And no communication. When will I receive my order???????
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
20 Dec 2019, 16:29Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply20 Dec 2019, 16:29
Official
Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's replyOfficial
20 Dec 2019, 16:40Good day
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Please kindly note that we are here to assist, could we request that you confirm if the purchase was made in-store or on our online platform? If in-store please kindly provide us with your Makro card number and if online we request for your online order number to enable us in further conducting internal investigations on the complaint.
Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Please kindly note that we are here to assist, could we request that you confirm if the purchase was made in-store or on our online platform? If in-store please kindly provide us with your Makro card number and if online we request for your online order number to enable us in further conducting internal investigations on the complaint.
Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Makro's reply20 Dec 2019, 16:40
Official
Good day
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Please kindly note that we are here to assist, could we request that you confirm if the purchase was made in-store or on our online platform? If in-store please kindly provide us with your Makro card number and if online we request for your online order number to enable us in further conducting internal investigations on the complaint.
Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Please kindly note that we are here to assist, could we request that you confirm if the purchase was made in-store or on our online platform? If in-store please kindly provide us with your Makro card number and if online we request for your online order number to enable us in further conducting internal investigations on the complaint.
Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
SP
Sana P's updateReviewer Update
20 Dec 2019, 16:53I have already cancelled the order. You guys have no stock and noone bothered to inform me. Please make sure i receive my full refund
SP
Sana P's update20 Dec 2019, 16:53
Reviewer Update
I have already cancelled the order. You guys have no stock and noone bothered to inform me. Please make sure i receive my full refund