Where is my order?

<p>Your service is really terrible Makro SA. I have ordered an item from your online store two weeks ago and was promised delivery within 2-5 working days. On the 6th working day - after numerous enquiries - I was told by one Anthony that the supplier was out of stock but that the item was now ordered and that I will receive it today (the 10th working day after placing the order). I complained about this on your facebook page a week ago and you couldn't be bothered to respond. I phoned at 4:30 this afternoon to enquire about the delivery and was told by the operator that he needs to track down the order and will phone me back within a couple of minutes. Of course, this didn't happen, neither did the delivery. I just tried phoning your online call centre that is supposedly open until 8PM (according to your website) and - surprise-surprise - NO answer. You were quick to take our money, so I'd really really really like to know what you plan to do next.</p>