WHERE ARE THE OUTSTANDING ITEMS FROM MY 2 MAKRO ORDERS! EXPECTED DELIVERY 6TH JULY! TODAY IS 17TH JULY!

I don't know what to do anymore. I have called makro customer care AND WUMDROP - their courier... 5 times now - we get a call that delivery will happen that day... and nobody arrives. THIS DELIVERY WAS SCHEDULED FOR 6TH JULY - today is the 17th! Of course all other help has simply vanished.