EK
Elizabeth K
1 reviews | Active since Feb 2016
30 Sept 2021, 11:22
When will you refund me??
So Makro runs a R100 deals special then changes me almost R300 for the items. I've been following up since it happened on 18 Sep and guess what... no response.
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Replies (1)
Makro's replyOfficial
30 Sept 2021, 12:54Good day Elizabeth,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers in our Strubens Valley store to address and we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers in our Strubens Valley store to address and we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply30 Sept 2021, 12:54
Official
Good day Elizabeth,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers in our Strubens Valley store to address and we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please be advised that we will contact the relevant departmental managers in our Strubens Valley store to address and we will revert to you with feedback within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,