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Nikita S
1 reviews | Active since Aug 2015
24 Sept 2019, 12:29
What's the use U complain Makro doesn't care about their customers
What's the use advising how U feel. Don't buy from Makro online. If they at fault they find no way to help u. An just ignore what the issue is. They don't compensate, or find solutions. It's like a psychologist U tell them the problem they just listen an have to deal with the problem anyway nothing they will do to resolve it or make U feel better as a customer. Damn ridiculous service....
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Replies (2)
Makro's replyOfficial
24 Sept 2019, 15:43Good day Nikita,
Thank you for reaching out to us.
Kindly accept our humblest apologies for the delay in your order. We are following up with the relevant departmental management as the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our humblest apologies for the delay in your order. We are following up with the relevant departmental management as the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply24 Sept 2019, 15:43
Official
Good day Nikita,
Thank you for reaching out to us.
Kindly accept our humblest apologies for the delay in your order. We are following up with the relevant departmental management as the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our humblest apologies for the delay in your order. We are following up with the relevant departmental management as the soonest feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
NS
Nikita S's updateReviewer Update
25 Sept 2019, 14:55I want the CEOs number. How can a company take ur money an have no idea where ur goods are. I am wasting money on calls the turn around time is way overdue I had to buy my partner another gift. The manager Martin did nothing to help me he rather went on leave. An the customer service agents says the managers is in a meeting so they can't help. What am I dealing with I'm so afraid wen the order eventually arrives will it be in a good condition. I've lost my trust in Makro. U guys are doing nothing absolutely nothing...
NS
Nikita S's update25 Sept 2019, 14:55
Reviewer Update
I want the CEOs number. How can a company take ur money an have no idea where ur goods are. I am wasting money on calls the turn around time is way overdue I had to buy my partner another gift. The manager Martin did nothing to help me he rather went on leave. An the customer service agents says the managers is in a meeting so they can't help. What am I dealing with I'm so afraid wen the order eventually arrives will it be in a good condition. I've lost my trust in Makro. U guys are doing nothing absolutely nothing...