What to expect a seller on makro Markeplace

Right, This is what you can expect selling with Makro.

- Incompetency, (you would swear they take inspiration from the ANC), so great it makes you wonder how a multinational even allows this level of incompetency to exist in this division. - Expect missing orders or products that simply disappear: They will literally ***** your product. Yea literally ***** and ignore you. The customer will think their products are delayed or are ****med only to find Makro missplaces your products and never send it back to you or send you your remittance, - They going to ***** your sales: If you sell a popular product and it is a large order, they will pouch your sale. This is how they do it: You get an order for, Let us say, ACE Maize meal 20 units. Your order will state that it will be miraculously will be collected by a courier partner with the worse ratings ( DPD Laser, ValueExpress etc, I think they are on it too), from there on you will get some **** calls telling you that " a driver" is coming to collect and a call confirming the order will be cancelled because "it landed on a courier with a bad rating and it affects their customers" meanwhile, they simply shipped the ****** order from you, shipped their own stock and played you for a fool. In essence, they want to give the impression that they empower you whilst in reality you get a fraction of the sales to make just enough to float and be able to pay their subscription fees. It is not enough that they male make more from the fees than the seller, they will hijack your sales too. Your existence as seller is to rip you off in more ways than one. - Inaccountability: They will pass on every issue related to a return, especially if a customer receives a damaged product, to you the seller. They delay the return process which is the reason why a lot of customers are facing refund issues for returns. Because the Makro Outbound team either misplaces the return or dont return at all, especially if they damaged it. The issue drags for so long and creates delays in the return resolution process for both the buyer and the seller. - Poor customer Support: Forget about getting your issues resolved, they dont care. They will try to rob you off your payout if they can and if delay rectifying the issue.. The "amazing" customer support will pretend, so sincerely, to help you but in essence they are just delaying, hoping you forget or leave the issue be - And Much More... To some it up... it is a horrible experience to sell there. How bad is it?

We are currently in the process of pursuing legal action against the marketplace for an order they literally stole and denied payout for it.

Yea, You not only lose sales but also your stock and they will pretend they dont know anything or the support team does not know what is happening with the outbound team (faking amnsenia).

SO yea, take what I say and do what you will with it

(PS: NO need to reply Makro)