what the f*** is customer service?

I only do online shopping with Makro, but I never found a s**** like this.

Service requests are nearly never been answered. If you get a reply, it’s mostly a useless answer. Even the autoresponder mail - if you get one - takes one day.

Delivery times are a nightmare, so only order if you’re fine to wait some weeks.

Makro this is not how online shopping works, go back to school!