What really went wrong

Good day Jurgens,
 
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
We have to try to get ahold to hold you to further information on the posted but we were, unfortunately, unable to get in contact with the contact details shared on your Hello Peter Post.

We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.

Please provide an alternative contact number.
 
Once again, we apologize for the inconvenience caused throughout your journey with us.
 
I hope you find the above in order.
 
Kind Regards,
Makro Hellopeter Tea