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ravendran N

1 reviews | Active since Jul 2015

14 Apr 2017, 21:04

What poor service and a disgusting experience

<p>I am just so ****ed of with the vodacom consultant that ****ed my entire contract up at this store.</p> <p>She have promised me a contract that have been suited for my business and now only to find out it was a incorrect package that have been submitted from her side and I have been incorrectly charged.</p> <p>I have not used any of the airtime off this plan I want vodacom to cancel this line and a full refund for a loss out off my pocket and a loss of business. </p> <p> </p> <p>I expect for a.senior personal from mako to call me so I can explain further.</p>

0
Replies (2)
Makro
Makro's reply21 Apr 2017, 07:14
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply23 May 2017, 08:58
Official

Thank you for your complaint and please accept our apologies I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya