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Dowayne E

1 reviews | Active since Jul 2014

18 Dec 2019, 13:20

What a waist of time to order online

What a mess, been waiting for my order since 29 November, countless calls and a wait of airtime.

Terrible service from timefreight

Will never purchase online from Makro again!

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Replies (3)
Makro
Makro's reply19 Dec 2019, 09:37
Official
Good day Dowayne,

Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us. 

Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.

Once again we do apologize for the inconvenience caused and service received. 

Hope you find the above in order. 

Kind regards, 
Makro Hello Peter Team
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Dowayne E's update21 Dec 2019, 08:29
Reviewer Update
Well, still haven't been contacted, and my order is still not completed. You really think a R100 voucher will make things better, keep you R100 voucher... My order was well over R 10 000.00.

Anyways, just finish my order, imagine waiting nearly a month for goods purchased, and its not that you even need to back order (that I could still understand), you only need deliver, what a disgrace to online buying!
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Dowayne E's update26 Dec 2019, 11:41
Reviewer Update
Worst experience ever, even had to fetch the last of my order from the store! Will never trust what Makro Online says!