KS
Khomotso S
1 reviews | Active since May 2023
31 May 2023, 08:45
What a terrible service
What a terrible service with Makro. I placed an order on the 25th on May 2023 and no communication thus far. I call Makro on a daily basis but I get the same story saying finance is still allocating payment. How long does it take to allocate payment?
It was better if someone were to provide me with feedback or communication as an update.
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Replies (2)KS
Khomotso S's updateReviewer Update
01 Jun 2023, 09:46Good day
Please as to when can I expect feedback on my query. It's been long since I made the purchase.
I called in this morning and I was told the monies are not yet allocated and they are still waiting for finance team to respond. This means that it will take forever to receive the goods that I purchase.
For how long must wait till this issue gets resolved. No correspondence has been received thus far and I am the one who have to follow up daily on the progress of the query. What type of customer service is this?
Please as to when can I expect feedback on my query. It's been long since I made the purchase.
I called in this morning and I was told the monies are not yet allocated and they are still waiting for finance team to respond. This means that it will take forever to receive the goods that I purchase.
For how long must wait till this issue gets resolved. No correspondence has been received thus far and I am the one who have to follow up daily on the progress of the query. What type of customer service is this?
KS
Khomotso S's update01 Jun 2023, 09:46
Reviewer Update
Good day
Please as to when can I expect feedback on my query. It's been long since I made the purchase.
I called in this morning and I was told the monies are not yet allocated and they are still waiting for finance team to respond. This means that it will take forever to receive the goods that I purchase.
For how long must wait till this issue gets resolved. No correspondence has been received thus far and I am the one who have to follow up daily on the progress of the query. What type of customer service is this?
Please as to when can I expect feedback on my query. It's been long since I made the purchase.
I called in this morning and I was told the monies are not yet allocated and they are still waiting for finance team to respond. This means that it will take forever to receive the goods that I purchase.
For how long must wait till this issue gets resolved. No correspondence has been received thus far and I am the one who have to follow up daily on the progress of the query. What type of customer service is this?
KS
Khomotso S's updateReviewer Update
01 Jun 2023, 14:13Good day
Please note that payment was made online via Instant EFT. There are no banking details reflected there. If I may ask when will my query be resolved?
Thanks
K****tso
Please note that payment was made online via Instant EFT. There are no banking details reflected there. If I may ask when will my query be resolved?
Thanks
K****tso
KS
Khomotso S's update01 Jun 2023, 14:13
Reviewer Update
Good day
Please note that payment was made online via Instant EFT. There are no banking details reflected there. If I may ask when will my query be resolved?
Thanks
K****tso
Please note that payment was made online via Instant EFT. There are no banking details reflected there. If I may ask when will my query be resolved?
Thanks
K****tso