SV
Stefaan V

1 reviews | Active since Jan 2015

02 Dec 2025, 17:01

what a terible experience

They use Value express as courier service and despite the many complaints about this courier they keep using them ....I ordered and paid R 15k for a camera a week ago and the parcel is not even collected. This was my last online order with Makro. Online customer service is not even returning to me with info. May you go bankrupt.

0
Replies (4)
Makro
Makro's reply03 Dec 2025, 11:46
Official
Hi Stefaan,

We apologize for the delay of your delivey. 

Kindly provide us with your order number so that we can follow up for you? 

Regards,
Makro social media team. 

Best regards,

SV
Stefaan V's update03 Dec 2025, 13:03
Reviewer Update
OD***Tracking ID :MP***
SV
Stefaan V's update03 Dec 2025, 13:12
Reviewer Update
OD***Tracking ID :MP***
Makro
Makro's reply03 Dec 2025, 16:44
Official
Hi Stefaan,

We apologize for the delay of your delivery. 

We have reached out to the supplier team and requested for feedback. 

We will provide you with feedback as soon as it is received. 

We apologize for the inconvenience caused. 

Regards,
Makro social media team. 

Best regards,