LN
Lilly N

1 reviews | Active since Aug 2024

27 Aug 2024, 10:19

What a nightmare!

Orders No: MAK*** I have since been waiting on Makro to resolve since 29th July 2024 today is the 27th of August 2024 . Thats how long I have been without the refrigerator but at this point awaiting refund as per previous comment on the 23 August - up to now nothing from Makro and I continue to suffer. May I please have my refund good people my family has suffered enough!

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Replies (1)
LN
Lilly N's update28 Aug 2024, 09:14
Reviewer Update
Good Morning
Now I feel exploited as a customer, Is not enough for you that I'm left stranded with no fridge for almost a month now its taking ages to refund me? All I'm getting are excuses and apologies which are not serving me at this point. All you doing is causing more damages to the situation.
I'm failing to understand for such a big company what's taking so long to refund, cant you see the urgency of the matter?worse you seem not to be bothered about the company's reputation for your existing and next clients.
My experience just keeps getting worse