SR
Shivesh R

1 reviews | Active since Jun 2018

20 Dec 2022, 11:20

Weeks with no refund

Close to month has past . A refund was agreed. Only one item was refunded. Makro do not care. Nothing has been done. No contact has been made. No explanation. Don't care attitude. Pathetic customer service and handling of the issue. At this point it looks like they have ****** my funds

0
Replies (1)
Makro
Makro's reply20 Dec 2022, 11:49
Official
Good day Shivesh,
 
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
Kindly advise on the missing item.
 
Once again, we apologize for the inconvenience caused throughout your journey with us.
 
I hope you find the above in order.

Kind Regards,
Makro Hellopeter Team

Best regards,