GW
Graham W
1 reviews | Active since Jul 2011
17 Jan 2016, 10:21
Website stock incorrect and misleading advertising
Makro are advertising HTH Chlorine 10Kg at R279. According to the website, Woodmead has stock. However, after making a trip to Makro Woodmead, I found out that they have no stock. The floor manager checked the system which showed they do not have stock. I showed him, on my phone, that the website says they do have stock and he had no idea why. <br> <br> Why does the website not show the correct stock levels? It is basically misleading advertising and there is no disclaimer on the website. <br> <br> This incident left me very frustrated with Makro.
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Makro's replyOfficial
18 Jan 2016, 07:28Hello ggw,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Makro's reply18 Jan 2016, 07:28
Official
Hello ggw,
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa