VF
Vanessa F

1 reviews | Active since Feb 2010

27 Nov 2025, 17:06

Website not working after your 50 item limit change

I always shop online at Makro, but all of a sudden I am limited to only 50 items? For a bulk store, this is ridiculous! To further waste my time, this was only made known to me when I tried to check out! Further, my cart says 50 items, yet your website refuses to allow me to check out and keeps saying there are more than 50 items and I must remove some. I am VERY unhappy and if I lose out on specials because of this I don't see myself buying there again! If you are going to limit items, then you need to NOT allow additional items in the cart in the first place! Don't waste my time trying to figure out what to take out! You made my bad day worse and I am sick of you people - even your telephone customer service are useless and keep going on about my browser as if it could be MY browser and not YOUR WEBSITE!

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Replies (1)
VF
Vanessa F's update28 Nov 2025, 10:27
Reviewer Update
Further to this, I have called customer service TWICE now and -mailed as well, and nobody can assist! Your staff don't even know what's happening with this website and you are delaying my Christmas shopping and I DO NOT HAVE TIME TO DO IT AT A LATER STAGE. CHANGE YOUR WEBSITE BACK TO THE WAY IT WAS OR YOU WILL LOSE ALL OF YOUR CUSTOMERS!!!!!!!!!!!!!!!