We're not important clients to Makro

<p>I bought a 55" Sinotec TV from Makro Ottery in August 2015. One year and four months later the screen went completely blank with no picture. I took the TV in to Makro Ottery on 12 January 2017 to be told that it would be sent to the supplier to be repaired and the parts were to come from Johannesburg. After 3 weeks and numerous phone calls, I was given no straight answer as to the progress of the TV. Finally, today, after numerous phone calls again, I was told the manager Nadeemah would get back to me. Instead Shariefa called me and offered me a credit - which I think is poor service as I expected my tv to be repaired and not just to be gotten rid of with credit. The television I bought was at a time of good sales and was a ***** for the amount of money I paid, I will not get that kind of deal again. Very disappointed in the customer service of Makro Ottery. </p>