DJ
Deepesh J

1 reviews | Active since Oct 2018

19 Oct 2018, 12:46

We don’t have any ethics and we definitely don’t care about our customers

This is basically what Makro is saying. Spoke to a marketing manage and in short, customer satisfaction does not matter. Makro will honour a customer’s order if the price discrepancy is small (R500) but if the price discrepancy is R1000 or more they won’t honour it. Now that is some bullsh*t rule. They made the pricing error, which was only picked up a few days before the order was supposed to be delivered. Now they wont honour the order. Where is Makro's ethic’s? ********* and deceiving.

0
Replies (1)
Makro
Makro's reply22 Oct 2018, 10:27
Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.

Regards

Mbali Makhanya