Watch out - BAIT MARKETING & Overselling - Makro using dishonest & *****elent practices to make money of unsuspecting consumers

Waiting 30 days for #MAK*** ordered on 20 April 2020. Since 14 May I have sent 3 emails - no response, made 3 calls to Online Shopping call centre - no feedback, 2 calls to Cape Gate - no feedback as well as logged a complaint on their website - no feedback. Received a generic email on 20 May to inform that my order has been cancelled. Phone online shopping call centre again and they advised it was cancelled at store level due to low stock & my refund is "pending". I have not been consulted in the matter at all. They have been promoting the Xbox One X in April for R5999 with stock showing in various provinces across the country. Another promotion started on Monday 18 May again with stock showing across the country including Cape Town - Montague Gardens(stone's throw away from Cape Gate).

I am sure you folks at Makro are acquainted with the CPA. Have a look at sections 30.(1) Bait Marketing & 47.(2) Over selling. Please explain to me why you have kept my money for 30 days knowing that you don't have stock. I have incurred financial loss as a result directly relating to your business practices. Tando, David & Sibusiwe at Online Customer Support Centre have my details. Angelique at main switchboard - Cape Gate also has my details. I expect feedback regarding this.