Washing machine still not returned a month and a half later

Item: Makro
Rating: 1

<p>I reported a faulty washing machine on 23 March. It was covered by a Makro extended warranty. It is 8 May and it has still not been returned.</p> <p>I have lost confidence in Makro and their chosen repairer. </p>

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Replies (1)

Makro's replyOfficial

09 May 2017, 13:31

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's reply09 May 2017, 13:31

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya