WASHING MACHINE BEEN BROKEN FOR MONTHS AND NOTHING IS HAPPENING

I PURCHASED A WASHING MACHINE FROM MAKRO BRAKPAN. THE MACHINE WAS 6 MONTHS OLD THEN IT STARTED GIVING ME PROBLEMS AND NOT WORKING. I HAVE CONTACTED MAKRO CUSTOMER CARE AND ITS BEEN MONTHS NOW THAT I AM STILL WAITING FOR MY DEFY MACHINE TO BE REPAIRED OR REPLACED. THEY HAVE SENT 2 TECHNICIANS AFTER ONE ANOTHER AND STILL IT DID NOT WORK. I THEN COMPLAINED AGAIN AND THEN THEY SAID THEY WILL SEND A DEFT TECHNICIAN OUT TO COME AND CHECK. THE TECHNICIAN WAS SUPPOSE TO COME LAST FIRDAY. DID NOT PITCH. I THEN PHONED MONDAY AGAIN, THE TECHNICIAN SAID TUESDAY. TUESDAY CAME AND GONE AND STILL NOTHING FROM THE TECHNICIAN. THE TECHNICIAN ARRIVED YESTERDAY AND LEFT A SLIP STATING THEY MUST BE BACK AGAIN AS SOMETHING BROKE. I AM GETTING NOWHERE AND THIS IS JUST THE WORST AND MOST PATHETIC SERVICE I HAVE EVER GOT. ITS BEEN MONTHS NOW. I WANT A NEW MACHINE AND WANT THIS TO BE SORTED NOW. AS ENOUGH IS ENOUGH.