Washing machine

I went in store looking for a front loader washing machine, I was approached by the sales person from Haier approached me promoting their products, he mentioned that their washing machine comes with free installation, as a customer I was sold, thinking in this economy I have actually managed to kill 2 bed with 1 stone. The machine was Delivered but it's just been one story after another story, endless phone calls that ends with I will call you back but they never do. Makro must come fetch their washing machine and I will go support a reputable business 😡😡😡😡😡😡