KS
Kem S
1 reviews | Active since Jun 2009
21 Mar 2024, 12:01
Warranty waiting period
Makro warranty waiting period. Why customers have to wait six weeks for warranty products ti be repaired. My TV was sent for repair and now I have to wait six weeks for it to be repaired. Will makro add six weeks extra on the warranty? I don't think so. And we purchase products to be reliable and working no t so long waiting period. If the waiting period is so long ,the product should be replaced or refunded. This is poor customer service from such a large company. Smaller retailers actually loan customers products like TV while their TV is sent for repair.
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Kem S's updateReviewer Update
04 Apr 2024, 03:17TV has still not been repaired. According to Makro it's still at the agent. Only apology from Makro. Very poor customer service from Makro and Sinotec.
KS
Kem S's update04 Apr 2024, 03:17
Reviewer Update
TV has still not been repaired. According to Makro it's still at the agent. Only apology from Makro. Very poor customer service from Makro and Sinotec.
