hM
happy M

1 reviews | Active since Apr 2015

09 Apr 2015, 13:05

warranty complaint

When purchasing my Refrigerator at Makro in Montague Gardens, Milnerton , Cape town on 15 December 2012.It is an LG double door refrigerator inverter Linear Compressor. I was told that there is a 10 year warranty on it. I have now been told that it is out of warranty as the 10 year warranty is limited to the motor and the general warranty was valid for two years.Serial number 207TRLV2740. The document number is QU108213 for repairing the item. <br> <br> This is RIDICULOUS!!! I was not informed about this, I was told \there is a 10 year warranty on the refrigirator"";15/04/10 10:57;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836505;823527;9;2;0;0;0;0;2;NULL;NULL;NULL;15/03/23 14:17;15/04/07 8:37;Advantage Motorplan is a serious DISADVANTAGE ;957107;;***;I recently purchased a car from a well-known dealership here in Durban and they had sold me the amp motor plan with the car. 7 months after having the car, the wheel bearings had started humming. I went to a local fitment centre and they had said to me that the bearings need be changed as it is damaged. (I'm not too fami**** with cars and stuff so I'm not too sure the correct terms used). upon contacting amp there was no response a few days later contacted them telephonically and they said that the next day I should go to the mechanic and they will give us an authorization number and we can start fixing the car. when I went to the mechanic and he contacted amp motor plan they said that they will not pay as it is wear and tear and they only pay if the car brakes down completely. my mechanic tried explaining that a bearing failure will result in a noise and humming and will not fall down. the amp refused to pay and I had to sort the car out myself. amp was suppose to contact ne regarding cancelling this policy and to date nothing has been done. very unprofessional and will advise everyone to stay away from this stupid company;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;763818;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/07 10:36;15/04/07 8:40;Poor service;8,90E+12;;***;To date, no one from Vodacom has contacted me. Poor service indeed. I am paying for airtime I cannot even use.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836509;873300;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/07 10:25;15/04/07 8:40;YOUR PET WILL DIE HERE;8,80E+12;Jane;;Don't send your animal here, you might have your pets come back dead, they didn't give my pets food and water. When collecting my dogs the one was peeing blood and severely dehydrated. It has cost more money in vets fee's saving my poor animal and was diagnosed for bi****y (tick bite fever) this is unacceptable!! Don't ever book your pets into these kennels and don't ever support them! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836510;775185;5;2;0;0;0;0;2;NULL;NULL;NULL;15/04/06 0:00;15/04/07 8:41;Bad betting site;9,01E+12;World sports betting ;***;I took a bet for the lions to win by 4 and to win I won 1760 rand on sat so I draw out 1500 on Sunday to fine out my whole Acc is lock and they have receive all the money this the worst betting site every not Ana of there word they took the bet they should pay the bet ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;514536;717614;32;2;0;0;0;0;2;NULL;NULL;NULL;15/04/07 10:38;15/04/07 8:42;WHY HAVE A CONTACT NUMBER IF NO ONE ANSWERS;9,11E+12;;***;I Have been trying to contact Customs to find out what the hold up is with a parcel they have. On their site it says allow 48 hours. SAPO said it can take weeks and I need the parcel by the weekend. What is the hold up<br> <br> tracking number RI***ZA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;758028;695492;6;2;0;0;0;0;2;NULL;NULL;NULL;15/04/07 10:36;15/04/07 8:45;STILL WAITING FOR PAID UP LETTER;ZAR_***_MB;;***;i have paid up the account last year November and i am still waiting for paid up letter, every month i have to call them and request the letter but when you them its easy for them to call you everyday send messages and letters. but when the account is paid up it is very difficult to write a letter showing the the account has been paid up. Really is there something that can be done because looking at all these comments its the same thing with this company.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836513;762310;8;5;0;1;0;0;5;NULL;NULL;NULL;15/04/07 10:35;15/04/07 8:46;great experience and product;;;***;I'm from London and have very little experience with service providers of this kind in SA. Phillip and his team were outstanding. My wife and daughter felt safe and the workers were polite and well presented. The work was clean and the finished product is excellent.<br> <br> Phillip and his team were available on their telephones at all times including sms responses after hours and an additional training session a week after installation. <br> <br> There was a project manager on site with the workers.<br> <br> when we approached council for approval, they said that advance pools was known to them and that their work is excellent and that there will be no problem in approving in 5 days which is exactly what happened. <br> <br> thanks guys. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;829185;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/07 10:44;15/04/07 8:47;Misleading information;8,21E+12;;***;I have asked for information but no one is getting back to me;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;239057;357;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/07 10:38;15/04/07 8:49;Vodacom - Untrained Staff, Mistakes rife;6,70E+12;Vodacom Rosebank staff;***;I went to Vodacom Rosebank to ask if I was due an upgrade. I was advised by two staff member \Yes\"""

0
Replies (1)
Makro
Makro's reply10 Apr 2015, 10:57
Official
Hello mahappies,

We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare