WAKE UP MAKRO

I BOUGHT AND PAID FOR 3 BATHROOM HEATERS FROM MAKRO ONLINE ON THE 24 NOV. I RECEIVED AN EMAIL FROM A Tshepang Mokoena (Makro) 2 DAYS AGO TO SAY THE PRODUCT WAS INCORRECTLY PRICED AND THEY WOULD GIVE ME A REFUND. i ASKED WHAT THE CORRECT PRICE WAS, AS I REALLY LIKED THE HEATERS, BUT NO ONE IS ABLE TO GIVE ME THIS INFO. I HAVE ALSO RECEIVED NO REFUND. AND, THE ITEMS ARE STILL ADVERTISED ON THE MAKRO WEB SITE FOR R1699.00, THE AMOUNT I PAID!!!!! PLEASE CAN SOMEONE FROM MANAGEMENT CALL ME URGENTLY TO DISCUSS THIS MATTER. THANK YOU SERGIO RESCA