NM
Nomonde M

1 reviews | Active since Jan 2017

07 Jan 2017, 16:46

Waiting forever

<p>We bought a Hi-Sense fridge at Makro, the fridge is no longer cooling and the freezer defrosted itself, I have called Makro countless times reporting this and I always get the same response that they will call me back. The fridge is still under warranty but their customer service is very poor. It's been over a week now. </p>

0
Replies (1)
Makro
Makro's reply12 Jan 2017, 13:03
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the fridge purchase at our Vaal store.

I believe all issues raised with us have been resolved.

We apologise for any inconvenience and trust you will continue to use our products with confidence.

Regards

Mmule Moropa

Best regards,