Victimize paying customers!!!!

This store deserves no stars actually. They bully , victimize and target customers when you call them out. There employees are not held accountable and are just left to do their work whenever and however they decide to . A return scheduled for the 2nd never happened and after 5 escalation from the online call center they still do not respond. Assessing a return before they decide they wish to replace or refund you when you report damaged inferior product straight after delivery. Maybe they should assess their couriers and their employees who dont answer and schedule appointments and no one pitches ending up with a days salary lost but it's seem they not bothered with all the bad reviews I see here. So if you call them out or get agitated or question there process expect not to get helped expect them to ignore you. You get treated like a 3rd rate ******** when you take offense for their bad service and process. I'm tired of people employed to do customer service but they have no respect for the customer and they sit their and get paid . Disgusting