AT
AJ T
1 reviews | Active since Dec 2021
22 Jan 2025, 11:07
Very, very bad service!!!
I logged a repair/ return request online for a faulty item that I bought from Makro on 10 January 2025. I received a confirmation email that the item will be collected in 2-5 working days. It is now 12 days and 2 phones calls later. Still nothing. I am seriously contemplating to stop supporting Makro.
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AJ T's updateReviewer Update
29 Jan 2025, 08:37Thank you for the apology. It seems like the social media team is much better at responding than the returns department. STILL NO RESPONSE!!!! Come on...... How long does it take? Guaranteed you have lost a customer.
AT
AJ T's update29 Jan 2025, 08:37
Reviewer Update
Thank you for the apology. It seems like the social media team is much better at responding than the returns department. STILL NO RESPONSE!!!! Come on...... How long does it take? Guaranteed you have lost a customer.