Very Very Bad Service

Good morning you are quick to reply but still no feedback or a phone call 10 days later .... utterly poor service... keep up the “great” service your apology not accepted.... keep on giving “great” service .... SS

Shane S: 10 Aug 2019, 15:28

Just came from your store in Nelspruit reason want to pay my account as per my monthly commitment....please note card been on hold because of the ***** case open .... I went to the account department to get my account number to pay and they gave it me and said it fine I can pay at the till.....at the till they asked me why I pay on a piece a paper and not my card and I explained to them the situation and again they could not do the transaction even asking the assistant manager .... I can not understand why do we need to settle for bad service .... I went the extra mile ... I went out of my way to commit but without fail you can wait for your money now I will never not support you .....bad bad bad customer experience and service....