NS
Nobuntu S
1 reviews | Active since Sept 2018
29 Aug 2019, 15:16
Very upset client
I have been waiting for 3 weeks now for Makro to come and service my washing machine. They keep on making empty promises. I can't even phone them any more because I don't have airtime. They gave me a job number and that was it ***.
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Replies (1)
Makro's replyOfficial
30 Aug 2019, 08:18Good day Nobuntu,
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused. We will follow up with the supplier regarding the dispatch of a technician and advise you as soon as feedback is received.
Feedback will be reverted within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused. We will follow up with the supplier regarding the dispatch of a technician and advise you as soon as feedback is received.
Feedback will be reverted within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply30 Aug 2019, 08:18
Official
Good day Nobuntu,
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused. We will follow up with the supplier regarding the dispatch of a technician and advise you as soon as feedback is received.
Feedback will be reverted within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for reaching out to us.
Kindly accept our sincerest apologies for the customer service you have received and the inconvenience this has caused. We will follow up with the supplier regarding the dispatch of a technician and advise you as soon as feedback is received.
Feedback will be reverted within 48 hours.
Kind Regards,
Makro Hellopeter Team