Very unhappy customer

Very unhappy client on the 10 August 2020 Makro had a birthday special so myself and my fiance went to the store in Ottery to purchase a 65" skyworth television that was on promotion for R9799 it was supposed to be a good buy as the original price was about R11000. Upon our arrival at the store we went to the section were the televisions are and we browsed a bit to see the difference between the televisions and the assistance was amazing everything was explained in detail about the difference of the televisions but we had our hearts set on that specific set that was on promotion. We were told that there was no more stock available but stock will be arriving which we could understand due to Covid everything is delayed we were willing to pay for the television and wait until it arrived the salesman told us we cannot pay for it and wait as they don't know when the stock will be arriving but promised that once it does arrive he will honor the promotional price. He took my number and said he will contact us. He did notify me on whatsapp that it still hasn't arrived. Today I get a message from him stating the tvs have arrived but it came in at the original price od R11999 but he can only give it to me at R10999 and I told him that is unfair cause he promised he would honor the promotional price. He said he will speak to his manager and then told me because of costing and all other stuff that is actually not my problem as a customer they can only give it to me for R10399. I especially kept the money aside Awaiting his call to tell me the TV has arrived I can collect I think this is unfair towards me as a client as that is not what was promised to me when I initially went to purchase the TV why didn't he just allow us to pay for the TV at the time instead of making empty promises to me. We shop at that store and love it but this incident has made me see that Makro don't really value the customer and the promises they make to the customer. I don't think that I will go back to the store and I won't recommend anyone else to shop there. Regards Candice ***