Very POOR service from Makro Cape Gate!

<p>I bought a laptop on the 3rd August for work purposes as per my company, after having the laptop for only ONE month the Lenovo I5 laptop had to go back for repairs!! When we got to the returns desk the returns manager promised me a TEN day turn around time and that she would put in for an urgent assesment from their supplier... 20 DAYS later... I STILL HAVE NOT RECEIVED my laptop. I had to phone and waste my airtime to get an answer from them and after 30 minutes of holding on the phone still nobody could tell me what was happening with my laptop!! Tuesday the 20th September i went to Makro personally, the returns manager phoned the supplier and the supplier told her that it was a ONE DAY repair... So MAKRO where has my laptop been for the last 20 days???? A loan laptop was offered but i had to wait for 45 minutes for them to first figure out what the password is. What does that even help?</p> <p> </p> <p>I will NEVER recommend anybody to buy electronics from Makro...nor will i be a retuning customer at all to Makro!!</p> <p> </p> <p>I am one very disappointed and disgusted customer... Never to return again!! </p>