RH
Rochelle H
1 reviews | Active since May 2019
02 May 2019, 08:55
Very poor service!! False advertising
I have placed an online order, for an item advertised as being in stock..... I have paid and everything. Now I have been called and told that this item was discontinued months ago!!! However still advertised. I feel this is unfair! Can someone from Makro please assist? ********** 888
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Makro's replyOfficial
02 May 2019, 09:19Good day Rochelle,
Thank you for your feedback.
Apologies for the experience you have had from our online department.
Thank you for giving us the chance to resolve this matter for you. Kindly note that your feedback was forwarded to the online management for it to be looked into and for preventative measures to be put in place.
We will provide feedback as soon as received, apologies again for the inconvenience this may have caused.
Kind Regards
Makro Hellopeter Team
Thank you for your feedback.
Apologies for the experience you have had from our online department.
Thank you for giving us the chance to resolve this matter for you. Kindly note that your feedback was forwarded to the online management for it to be looked into and for preventative measures to be put in place.
We will provide feedback as soon as received, apologies again for the inconvenience this may have caused.
Kind Regards
Makro Hellopeter Team
Makro's reply02 May 2019, 09:19
Official
Good day Rochelle,
Thank you for your feedback.
Apologies for the experience you have had from our online department.
Thank you for giving us the chance to resolve this matter for you. Kindly note that your feedback was forwarded to the online management for it to be looked into and for preventative measures to be put in place.
We will provide feedback as soon as received, apologies again for the inconvenience this may have caused.
Kind Regards
Makro Hellopeter Team
Thank you for your feedback.
Apologies for the experience you have had from our online department.
Thank you for giving us the chance to resolve this matter for you. Kindly note that your feedback was forwarded to the online management for it to be looked into and for preventative measures to be put in place.
We will provide feedback as soon as received, apologies again for the inconvenience this may have caused.
Kind Regards
Makro Hellopeter Team