DH
Debora H

1 reviews | Active since Jun 2015

07 Dec 2016, 10:58

Very poor service delivery

<p>I went into Makro Ottery on 27 November to purchase a tablet - I had checked online and they said that there was stock available in store. Needless to say, when I got there, nothing. They advised me to order online, which I duly did the same day. The online store also indicated that they had stock and delivery would be effected in 2 to 5 working days. I have yet to receive my order. I have heard nothing from Makro by way of explanation. I had to phone them to find out what was going on and can't say I have much faith I will receive my order by Christmas, which is disappointing, as it is a present.</p> <p>Simply Not Good Enough.</p>

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Replies (1)
Makro
Makro's reply15 Dec 2016, 11:49
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the service received from Makro.

I believe you have received your order.

Please accept our apology for any inconvenience caused.

We hope you will have only positive shopping experiences at Makro in future.

Regards

Mmule Moropa