AE
Anton E
1 reviews | Active since Feb 2017
25 Dec 2019, 09:54
Very poor after sales service
I am so dissapointed in the services of Makro Woodmead, I would recommend to not buy a washing mashine from them, as their services is very poor after buying the maschine, they don't answer their phone calls, as I was trying to phone them twice last week.
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Makro's replyOfficial
30 Dec 2019, 11:51Good day Anton
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
This matter will be directly addressed with Makro Woodmead's relevant personnel to ensure that we put the corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us and once again we apologize for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
This matter will be directly addressed with Makro Woodmead's relevant personnel to ensure that we put the corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us and once again we apologize for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Makro's reply30 Dec 2019, 11:51
Official
Good day Anton
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
This matter will be directly addressed with Makro Woodmead's relevant personnel to ensure that we put the corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us and once again we apologize for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we can assure you that this is certainly not the type of service you can expect from any of our Makro stores.
This matter will be directly addressed with Makro Woodmead's relevant personnel to ensure that we put the corrective measures in place to better our customer experience.
Thank you for highlighting your concerns with us and once again we apologize for the inconveniences caused herein.
Hope the above is in order
Kind Regards
Makro Hellopeter Team