BM
Bandu M

1 reviews | Active since Apr 2025

17 Apr 2025, 11:54

Very poo Makro service

Makro online store sent me wrong brand of pots. I returned the pots and the supplier said it is not the package they shipped. I then requested Makro to return the pots to me I will keep them but they never came, I have been waiting since February. The call centre agents made hold for at least 12 minutes when I called. The status of the item on my account shows delivered.

There is a lot that they must still learn from Takealot Makro, please return my pots, I will keep them with the unsatisfactory condition that you have sent them in.

0
Replies (3)
BM
Bandu M's update12 May 2025, 08:12
Reviewer Update
Almost a month since macro said they will revert but nothing. Mackro I want my pots back, you call centre is full of people that do not solve problems. They all run away, return my pots
BM
Bandu M's update21 May 2025, 12:58
Reviewer Update
No you don't, I still have not heard from makro unless I call
BM
Bandu M's update21 May 2025, 12:59
Reviewer Update
How is it that you do not where my package is at?