VERY DISSAPPOINTED AND SAD ABOUT MY CRACKED STOVE

JOB NUMBER :********** MRS M S KGASI I bought a DEFY stove from Makro in Dec 2020 and it busted in April I called the same day to report it at MAKRO and I have been waiting for them since then ,when ever I call them to find out the progress of them coming to fix it they always

NOW I HAVE A NEW JOB NUMBER FROM MAKRO *** ,I was of the knowledge that the person who was being sent to my house was suppose to fix my stove that I reported 3 months ,not someone to confirm that it was cracked and still tell me that they are ordering spares which, i was told the same thing 3 months ago already .As it stands my stove has been cracked for the past 3 months I am not planning on staying another month with a cracked stove, the same way I did Not bother MAKRO with payment of the stove when I bought it cash is the same service I am expecting to get from both MAKRO and DEFY

I am so disappointed with the service I receive from DEFY and Makro and am about to go to the social media now or they must just give me my money back and take their stove