Very Disappointed and angry

Poor Customer Service and I hate Makro with all my heart, I don't know why I even bought from them, Game Stores provide an excellent customer service. If I had powers, I was gonna close all Makro Store. I'm very angry and disappointed. The Hisense fridge I bought on 14 February 2025 was not delivered, I than requested refund but to date I haven't got my hard worked money. I called them this morning and they told me that my refund is not processed and kept me online for over 30 minutes calling with my airtime. After holding for over 30 minutes I dropped the call and called again, and again them kept me waiting online for another 30 minutes. Makro why you doing this.

I'm very disappointed shame and I hate you