Very Disappointed

Very disappointed with Makro. I made an online purchase at Makro Woodmead on 18/12/2024 and I was informed that the order will be delivered on 24/12/2024.

I have not recieved any communication or indication that the parcel will be delivered. I contacted the customer care department who just told me that the parcel was dispatched and the courier os value express.I tried to contact Value Express ,but to no avail. The only reason I bought the things was due to the the delivery date being the 24/12/2024.The order is now pointless because these things were purchased for christmas.

Makro failed on their service delivery.I am appalled by the lack of accountability shown by Makro especially in terms of escalatingthe query.

The sad part is that they wont even act on this complaint.

I will continue to trust Checkers Sixty60