Very black Friday
<p>I logged on early to the Makro site to secure the goodies I wanted. I successfully went to checkout , selected delivery and then tried to pay. I put in my otp and then the site timed out. I logged in again and went to checkout, but now some items were no longer available (even though they were sucecssfully in my basket a short while before). I removed the offending items and went through to otp again.... same thing. I then tried to phone the helpline, but it timed out - tried this a few times, got varying responses, but never got to speak to anyone thet could actuall help - the line maily just went dead.</p> <p>So now my initial basket of ten items consists of nothing and I'm not a happy camper - if Makro can't do black Friday properly, then don't so it at all.</p>
Thank you for taking the time to raise your dissatisfaction. We appreciate that this may have caused frustration and inconvenience for you and would like to offer our sincerest apologies.
We have received overwhelmingly response from Customers that let to our internet being congested.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Best regards,
Thank you for taking the time to raise your dissatisfaction. We appreciate that this may have caused frustration and inconvenience for you and would like to offer our sincerest apologies.
We have received overwhelmingly response from Customers that let to our internet being congested.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Best regards,
