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Ockie O

1 reviews | Active since Mar 2009

12 Oct 2016, 14:21

Very bad service

<p>I am a long time customar of Makro Wonderboom and I just had a very bad experiance there. I just need a pair of sport shoes and a few other things but the teller at the end that work the less items till was holding up the customars so long that 4 op the people in the line put their stuff down and walk out the door then I had to do it as well she was talking to customar for 15 min then when I ask whats going on the system all of a sudden shut down. I have spend thousands there but am now finished, the problem with them they are too big so if they loose a customar its no problem we will see if they loose thousands what then. </p>

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Replies (1)
Makro
Makro's reply01 Nov 2016, 14:17
Official

Thank you for taking the time to communicate to us why our service did not meet your expectations.

I believe our customer Service Manager ( Florence Maseko) has been in contact with you and all issues raised with us have been resolved.

Please accept our apology for any inconvenience caused.

We hope you will visit us again and that you will have a more positive experience.

Regards

Mmule Moropa