Very Bad Customer Service!!!!!!!!!

Very poor customer service.

I am very angry at how makro and hisense have handled my query. I bought a Hisense refrigerator at Makro Cornubia and from day 1 there have been mess ups in their data capturing.. they sent the fridge to the wrong address and only after I called in did they rectified the address. When I call them they refer to me as somebody else regardless of how many times I tell them the correct name. The fridge they sent does not work and I have been stuck with that fridge for a whole month. I called in numerous times to to get them to fix this problem. Eventually I called Hisense and they took their own time to come have a look at the fridge. Eventually someone came and said he is unable to fix it. I’m stuck with a fridge that does not work, this is absolutely unacceptable!!!!!! Who will compensate me for the loss I have encountered????? Calling their call call centre is a waste of time!!! I just called now and my call was dropped.

I need my refund and interest!!! This is nonsense!!!!